10 Steps to understand TeeAllover System

01 - Get Order:

• Order when connecting apps (Woo or Shopify) is automatically displayed in the system
• No App connection : Then order by importing CSV (select menu WOO/TeeAllover CSV or Shopify)

02 - Update Design:

• Click Missing without creating a campaign
• Click Map Product for Campaign is available

03 - Send Invoice:

• The system will automatically send an invoice for all orders uploaded by 2pm and all payment information is included in the invoice
• Currently supports sending PO via mail ([email protected]) or VND at the exchange rate of 23

04 - Bill Payment

• Seller will have about 3 - 10 hours to pay the bill

05 - Check Product Information:

• There are 24 hours from the time of payment to change the size, add information, cancel
• TeeAllover checks all information related to order (Check design, shipping, phone number, ...)

06 - Confirm payment invoices:

• An email will be sent to confirm the account has been deducted. Balance can be viewed and managed at the menu Budget and Transactions

07 - Send the order to the manufacturer:

• Production date will start counting after payment . Therefore, late payment also leads to slow production.

Note : Only produce after payment and have time within 24 hours to return

08 - Tracking:

• For epacket Tracking will be available immediately, but the Tracking status is Unavailable, after production is completed and shipping is started, the Tracking status will change.
• For DHL Tracking will be available after production is completed and the order is shipped

09 - Deliver to Customer:

• TeeAllover will work with the seller to confirm the order has arrived or not. Try to get the order to the customer as quickly as possible.

10 - Returns:

• When returning goods due to bad quality, poor print quality, you must send photos for us to confirm.
• When returning goods for a size you must notify us within 5 days of receiving the goods. We will not be responsible after that time.